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Equirus Wealth

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Why is the mandate registration status not updated?

The mandate registration status may not be updated due to the following reasons:

  • Incomplete Authentication: The user may not have completed the required authentication process.
  • Pending Bank Approval: The mandate approval might still be pending from the bank’s side.
  • Processing Time:
    • e-NACH Mandate: Typically takes 1 day but can take 3-5 days in some cases.
    • Physical Mandate: Verification can take 7-10 days to process.

If your mandate status is still not updated after the expected time frame, please reach out to support.equiruswealth.com for assistance.

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Why is the mandate registration status not updated?

The mandate registration status may not be updated due to the following reasons:

  • Incomplete Authentication: The user may not have completed the required authentication process.
  • Pending Bank Approval: The mandate approval might still be pending from the bank’s side.
  • Processing Time:
    • e-NACH Mandate: Typically takes 1 day but can take 3-5 days in some cases.
    • Physical Mandate: Verification can take 7-10 days to process.

If your mandate status is still not updated after the expected time frame, please reach out to support.equiruswealth.com for assistance.

Was this article useful?
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